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ByteNorth

Service agreement

County Durham, Newton Aycliffe, Shildon and Darlington · bytenorth.uk · IT@bytenorth.uk

This agreement is between ByteNorth and the customer named below. By signing, or by ticking agree on the booking form, you accept our Terms of work.

Customer

Name

Phone

Email

Preferred contact: calltextWhatsAppInstagram

Device

Type: laptopdesktopconsoleother

Make / model

Serial / ID

Password / PIN supplied: yesno

Backup already made by customer: yesno

Photos allowed on social (no serials or personal files): yesno

Condition on intake

Powers on yesno

Screen OK yesno

Ports OK yesno

Liquid / corrosion yesno

Cracks / missing screws yesno

Other

Job requested

External + internal clean (£45)

Clean + re-paste (quoted)

Windows install / reset (+£25 Novo / +£40 USB)

Storage / RAM (quoted)

Game launch prep

Other

Notes

Price

Agreed job total

£40 hold paid: yesno

Date

Hold comes off this total. Extra parts only with your say-so.

What you agree

  1. You own the device or have the owner’s permission.
  2. You have backed up anything you need, or you accept the data risk.
  3. Starting prices on the site/flyers are not the final bill until we agree the job.
  4. If we open it and the fault is worse, we stop and contact you before spending more.
  5. Workmanship on a clean / re-paste is covered for 30 days for the same fault if the device hasn’t been opened or damaged since.
  6. Collect within 28 days of us saying it’s ready, or we may store or dispose of it after we contact you again.
  7. We are not Sony, Microsoft, Nintendo or Lenovo.

Customer signature + date

ByteNorth + date

Job ref

Collected